The Hosted PBX service allows you to have a Virtual IP PBX without the restrictions and expense of a fixed PBX solution. It’s ideal for small businesses that are Home Based, are mobile and need to move about and have up to around 4 Staff.
The Hosted PBX is an add-on option to the Comvergence Business VoIP offering. The standard Business VoIP offering allows you to register an IP Phone to the Comvergence Network; however call features are limited to Call Waiting, Hold and Transfer.
The Hosted PBX gives you the following additional features;
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Extension Based Dialing
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Call Parking
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Call Pickup
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Intercom/Paging
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Custom Music On-Hold
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Directory Number with Hunt Group options
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CLI Display Options
When the Hosted PBX offering is taken, your Primary Business VoIP service and Additional Numbers are treated as individual extensions with the Hosted PBX, which can then be assigned to IP Phones or Soft phones.
The Hosted PBX service is offered as a “Per-Site” offering, where by it’s expected the all the extensions will be located at the same site. You can however, use the extension off-site if you wish – however the number (extension) will remain tied to that location.
Although the Hosted PBX can be used on any Internet Connection, a Voice DSL Circuit is highly recommended to maintain Voice Quality. Comvergence also further recommends for IP Phone handsets to be provided by Comvergence as we are able to provide full support and remote configuration assistance for the IP Phone handsets.
Interested in a Hosted PBX Solution?
Contact Comvergence for information on the best solution for your business, pricing and equipment.
