Hosted PBX (Cloud Solution)

Comvergence’s Hosted PBX service allows companies to have the basic features of an onsite phone system (fixed PBX) without the associated expense or maintenance.

This solution is suitable for both single and multiple site companies that require flexibility with their phone system. It is ideal for new businesses from 1-20 extensions. The service is offered as a “Per-Site” offering, whereby it is expected that all extensions are located at the same site.

Although the Hosted PBX can be used on any Internet Connection, a Voice DSL Circuit and IP Phone Handsets from Comvergence are highly recommended. This configuration will assist both in maintaining voice quality and enabling us to provide complete handset support and remote configuration.

Features

• Main Number
• Voicemail to Email
• Local Extension Numbers
• Direct Indial
• Group Pickup
• Intercom
• Parking
• Night Switch
• Simple Transfer
• Attended Transfer
• Auto Attendant (IVR)

Service Fees

Service	Setup Fee	Monthly Cost
Hosted PBX (inclusive of Directory Number)	$20.00	$20.00
Per Extension (ext 100, 101, 102 etc)	$6.00	$6.00
Directory Numbers (additional main numbers)	$10.00	$10.00
Dedicated Voice Circuit Per site (including CPE equipment)*	$200.00	$79.00
IVR (Auto Attendant)	$50.00	$20.00
Complex IVR (Auto Attendant) Additional Menu Level	$50	$10.00
Optional Onsite Installation (approx $30 per ext)	POA
Optional Onsite Training (approx $200 for 2 hours)	POA

*Dedicated Circuit suitable up to 20 handsets and 8 concurrent calls.

If  Naked circuits are not available the dedicated  voice the the service may be installed on a standard (Telstra) phone line.If a naked/ULL service is not available for Voice DSL circuit, a standard (Telstra) phone line may be installed by Comvergence

The following charges apply for a standard phone line: Telephone Line $34.95 per month; Connection Charge of $59.00 for in-wiring, Connection Charge of $299 if wiring to First socket/MDF with tech visit required

All equipment is pre-configured and sent directly to site for installation by client or approved channel partner

All services are based on a 12 month term, 50% off setup fee applies to 24 month terms

IP Handsets and Network Switches for phone systems

Cisco IP Desk phones	Cost per Handset
Cisco SPA 504G IP Handset (4 lines with PoE)	$200.00
Cisco SPA 525G IP Handset (4 lines with Colour Screen, Bluetooth and Wi-fi)	$350.00
Cisco PA-100 Power Supplies (required for handsets without PoE)	$15.00

Siemens Cordless IP Dect Handsets
Siemens 580 IP Handset and Base Station using Dect Technology	$165.00
Siemens 58H IP Handset only (attach up to 6 handsets to a single base station)	$85.00

Polycom Conference Boardroom Phones
Polycom Conference phone IP 5000 POE (small room i.e. 2-3 mtrs)	$550.00
Polycom Conference phone IP 6000 POE (medium room i.e. 4-6 mtrs)	$990.00

Network Switches (8- 24 Port Switches)	Cost
Cisco SF 302-08 8 Port Switch 10/100 POE with 2 combo Mini GBIC	$350.00
Cisco SG 300-8P 8 Port Gigabit Switch POE with 2 combo Mini GBIC	$450.00
Cisco SF 300-24P 24 Port Switch 10/100 POE with 2 combo Mini GBIC	$650.00
Cisco SG 300-28P 28 Port Gigabit Switch 24 Port POE	$880.00

All equipment is pre-configured and sent directly to site for installation by client or approved channel partner.

All prices include GST. Standard courier charges apply.

	Cisco SPA504G features and services Monchrome Display 4 Line IP Handset Power over Ethernet (PoE) Corporate Directory support via LDAP Redial, Missed, Receive or Place calls CLI (calling number display) DND (do not disturb) Conference up to 3 people Transfer a call to an external number or mobile Headset compatible
	Cisco SF300 – 24P 24 Port POE Switch Designed for all networks up to 24 PoE Support (PoE) powers up IP Phones Managed Switch Supports Vlans 24 10/100 POE Ports and 2 Combo Mini GBIC 180W over 24 ports Rack Mount or Wall Mount

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Further Information