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Local Number Portability

Local Number Portability (LNP) provides a means for customers to change their physical network connection from one carrier to another and retain their existing telephone number(s).

LNP is available where number ranges from a competitor carrier can be ported to Comvergence. To facilitate local number porting bilateral agreements must be in place between the losing carrier and the gaining carrier. Comvergence can port numbers from the following carriers and carriage service providers:

  • Telstra
  • Optus
  • Symbio
  • AAPT
  • Vocus
  • Soul

Numbers can be ported from PSTN, ISDN and VoIP services provided by these carriers and carriage service providers.
Not all numbers can be ported from these carriers and some ports may be classified as Complex if they are being ported from an ISDN service or a PSTN service with Line Hunt/Rotary or Faxstream Duet for example.

Comvergence cannot port a number if your service address is located in another Call Zone (“Standard Zone Unit or SZU”) to that of the number.

Once your service has been established, we will be able to accept porting requests of numbers you wish to transfer to Comvergence. Once the numbers have been transferred, these will replace the temporary numbers assigned to you by Comvergence.

For pricing and types of porting categories please refer to “Porting Information and Guideline”


Further Information

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