Multiline Solutions

What is a Comvergence Multiline Solution?

Comvergence’s Multiline Solution is a dedicated business service providing between 4 – 30 (SIP) lines delivered on a private network connection with quality of service (QOS).

The Multiline Solution can be delivered via:

  • Onsite IP PBXs; or
  • Traditional Analogue or ISDN PBXs

The service includes:

  • Between four and thirty VoIP telephone lines
  • Dedicated (private) Voice IP circuit using ADSL/NBN/EoC or fibre connections
  • Local CPE Equipment (modem and gateway as required)
  • Secure VoIP connection (not routed via the Internet)

How does the Multiline Solution work?

Voice connections are assigned a Private LAN IP Address range which is routed on the Comvergence IP Voice Network. These IP addresses can then be allocated to your PBX or Phones/Gateways.


The number of lines chosen will depend on the number of concurrent calls required and the type of Voice Codec being used. Comvergence has designed the Multiline service to operate optimally on G711a codec.

Small Business*Voice/ DSL/NBNNumber of LinesSetup CostMonthly Cost
Multiline 4Yes4$200.00$99.00
Multiline 10Yes10$200.00$150.00
Medium to Large Business**Voice/FibreNumber of LinesSetup CostMonthly Cost
Multiline 10Yes10$100.00$100.00 (plus fibre and VLAN)
Multiline 20Yes20$100.00$150.00 (plus fibre and Vlan)
Multiline 30Yes30$100.00$200.00 (plus fibre and Vlan)
*Setup cost for Multiline 4 -10 includes activation of the new service. A standard Cisco modem is still required to connect the service. If the services operate on an ADSL line then a standard  (Telstra) phone line may be installed by Comvergence at customers expense.
**Setup cost for Multiline 10 -30 include the VLAN and QOS configuration for the service on an existing Fibre or EoC connection.

All services are based on a 12 month contract; 50% off standard setup cost applies to a 24 month contract.
The following charges apply for a standard phone line:
Telephone Line rental @ $34.95 per month. $59.00 connection charge applies for in-wiring,
$299.00 connection charge applies if wiring to first socket/MDF with tech visit if required.

Availability & Requirements

The Multiline Solution is available nationally wherever ADSL/NBN is available. A PSTN phone line may be required for the DSL Service.
Installation and Telstra rebill of PSTN phone lines can be arranged by Comvergence.

Further Information

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