Comvergence can provide a complete IP Voice solution which can be deployed to suit your communication requirements and reduce your communications spend. The Comvergence solution can be deployed as a PSTN Replacement using a ATA/Gateway or used as a Trunk on a IP PBX.
Click
Here to download the complete Comvergence IP Voice Bouchure.
Business VoIP – SIP Trunks
SIP Trunks are services that connect to the Comvergence Network and can be used with VoIP Equipment such as ATAs, IP Phones, Softphones, Mobile Phones with VoIP capability and Gateways or for connection to compatible IP PBX’s such as Cisco Call Manager/UC520/SPA9000, Asterisk, Eypgi, TalkSwitch, Zultys, and Avaya to make/receive calls over VoIP. All SIP Trunk
Services support the following:
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Caller ID (CLI) and caller ID restriction at no additional charge.
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Advanced call forward, call diversion and follow-me functions (web interface)
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Call Waiting, Hold and Transfer
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Line Hunting at no additional charge.
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Voicemail, including Voicemail to Email
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Fallover Support (should your VoIP Service go down, calls to your number can be sent automatically to your Mobile or
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other nominated number).
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T.38 Support
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Support for G729a and G711A voice codecs
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Direct Indial Support for IP PBX’s. Number Portability available.
How does it work?
The VoIP service would be setup on your PBX or VoIP equipment and use the Internet or a dedicated Voice Circuit from Comvergence to connect back to the Comvergence Voice Network. All inbound and outbound calls from your PBX will then be sent via VoIP. You simply add the amount of Lines you require initially and you can always change the amount of lines required easily by Contacting Comvergence.
Service Numbers for each line are allocated in the calling area of the service address. These numbers can be used as Direct Indial Numbers if required direct to an Extension on a PBX (If supported).
Availability
The service is available nationally.
Quality
You have the ability to use the service over your existing internet connection. However, if there are no QoS or rate limiting controls on your connection to prioritise VoIP traffic, you may experience quality issues such as call breakup and fading. You may also experience issues if you’re ISP or the bandwidth between their network and the Comvergence Network is congested. Generally with the G729a Voice Codec, each line that is in use will require 40kbps of bandwidth.
It is therefore recommended to obtain a Voice DSL Circuit from Comvergence which is a dedicated link only for Voice Traffic which terminates directly back on our network.
All Prices include GST unless otherwise indicated. Pricing current as of 01/04/2008.
Business VoIP - Setup and Monthly charges
|
|
Set-up | Monthly |
| Business VoIP Service Base Service with 1 Line/Number |
$16.50 | $11.00 |
| Per Additional Service Number/Line Includes additional line/number |
- | $5.50 |
| Per 10 Direct Indial Numbers
Only Per 10 Additional Direct Indial Only Numbers available only with the Business VoIP service and at least 9 Additional Lines. |
- | $11.00 |
Call Rates
| Calls between Comvergence Services | 0c |
| Local | 10c (Untimed) |
| National Landlines | 10c (Untimed) |
| Australian Mobiles |
Rates based on spend per Calendar Month Calls Up to $200 per month - 22c per minute Beyond $200 per month - 17c per minute |
| 13/1300 Numbers | 25c (Untimed) |
| 1800 Numbers & Emergency 000 | 0c |
| Directory Assistance National | 55 cents (Untimed) |
| Directory Assistance International | $1.65 (Untimed) |
| International Rates | From 2.2c per minute
Click Here to view International Rates |
All Timed Calls are charged per second after the first minute.
Voice DSL Services
Voice over IP services generally use the Public Internet to
communicate back to the VoIP provider. This however can create
quality issues such as breakup and call fade if the service is being
shared with a DSL service being used for Internet Access or there is
a congestion issue with your provider and security issues as your
call is carried across the public internet. Comvergence offers a broadband DSL service that sits
within a Voice Private Network directly on the Comvergence Network,
which is dedicated just for Voice over IP services connecting to the
Comvergence Voice Network. It also eliminates the need for the use
of NAT on routers which can sometimes lead to difficulties in
establishing calls. No Internet access is available from the Voice
DSL Circuit. How does it work? Voice DSL Services are assigned a Private LAN IP
Address range which is routed on the Comvergence IP Voice Network.
These IP addresses can then be allocated to your PBX or
Phones/Gateways.
Availability & Requirements The Voice DSL Service is available nationally
wherever ADSL is available. Service operates over standard ADSL
Modems/Routers. PSTN Phone line may be required for the DSL Service,
if Naked ULL services not available on the exchange of the service
address or if you want a PSTN Line for Dialup Eftpos, Alarm systems
or as a backup incase of DSL/Power Failure. Installation and Rebill of PSTN Phone lines from
Telstra can be arranged by Comvergence. Pricing & Connection Type Required Different Voice DSL services are available based on
the amount of lines expected to be used at the same time and type of
Voice Codec being used. Comvergence has based the following DSL
lines on the amount of lines being used at the same time, using the
G729a Codec. All Prices include GST, Setup does not include
Hardware.
PSTN Line Required
Once Off Setup
Monthly Recurring per Service
Voice
DSL 4 ULL (Up to 4 Concurrent Calls) – Naked ULL
No
$198.00
$72.60
Voice
DSL 8 ULL (Up to 8 Concurrent Calls) – Naked ULL
No
$198.00
$86.90
Voice
DSL 15 ULL (Up to 15 Concurrent Calls) – Naked ULL
No
$198.00
$108.90
Voice
DSL 4 (Up to 4 Concurrent Calls) – PSTN
Yes
$99.00
$72.60
Voice
DSL 8 (Up to 8 Concurrent Calls) – PSTN
Yes
$99.00
$86.90
Voice
DSL 15 (Up to 15 Concurrent Calls) – PSTN
Yes
$99.00
$108.90
Voice
DSL 20 SHDSL Metro (Up to 20 Concurrent Calls)
No
$330.00
$251.90
Voice
DSL 30 SHDSL Metro (Up to 30 Concurrent Calls)
No
$330.00
$311.90 SHDSL Metro only available at selected exchanges,
contact Comvergence for Qualification. Should there be a requirement
for more than 30 Concurrent Calls/Lines in use required or your
location is outside a Metro area for SHDSL; Comvergence can provide
other SHDSL or Ethernet Services upon quotation. Other Charges:
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Relocation Charges (Within 12 Month Contract): Same as Once-Off Setup Charge
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Change of Speed, Same Platform: $99.00 per change.
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PSTN (Telstra) Re-billed Telephone Line (If required for DSL Service): $34.95 per month. $59.00 Connection Charge applies for in-wiring, $299 Connection Charge applies if wiring to First Socket/MDF with Tech Visit is required.
Other Charges
| Local Number Portability (Simple Port) per number | $44.00 |
| Local Number Portability (Complex Port) per batch | $285.00 |
All Services and Equipment (if supplied) by Comvergence is subject to Comvergence standard terms and conditions.
Example Configurations
For Connection to an existing PBX, 2 Lines are
required
Linksys SPA2102 with Business VoIP Service and
additional number/line.
For Connection to an existing PBX, 5 Lines
Required of which 1 is for fax with a number and the other lines
belong to a single number.
Linksys SPA8000 with Business VoIP Service, 4
Additional number/lines (to be
used for a fax).
To be used as a SIP Trunk to a PBX. Company
requires the ability for 4 Simultaneous calls with a main number for
their Reception/IVR and 4 Numbers to be used as Direct Indial for
each of their phones sitting off their PBX.
Business VoIP Service with 4 Additional Service Numbers/Lines.
Questions or wanting to connect to Comvergence Business VoIP?
If you have any questions or would like to connect
to Comvergence Business VoIP, please contact us.
