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New solutions range

A range of new solutions, upgrades and security features have been added to our suite of products to better serve you. Earlier this year we doubled our internet bandwidth and now offer high speed NBN connections and a DSL2 with annex M also available with upload speeds of 3MB.  As well, we have introduced a […]

Three things to know about security in the cloud

Security of communications is, naturally, a concern for businesses looking to leverage a virtual service such as hosted PBX.  When it comes to security with today’s telephony technology, it pays to be aware of the pitfalls. With data and connectability through applications such as mobile Wi-Fi swirling all around us everywhere we go, business owners […]

Prevention better than cure

As the old saying goes, it’s better to be safe than sorry. If a hacker really wants to breach your system, they won’t stop until they succeed. The reality, however, is that most attackers prey on the soft targets – businesses that have failed to take even the simplest of steps to safeguard their system. […]

Shifting to the cloud – key questions answered

How much is this cloud going to cost me? My phone bill will go through the roof – literally! Actually, quite the opposite will happen. Compared to traditional – or legacy – telecom systems, cloud or Hosted PBX is a low-cost investment with benefits that include low-cost set-up, more affordable monthly maintenance and management fees […]

Answering the call of the cloud

If your business has yet to connect with the cloud, we have just one simple question: what are you waiting for? Much has been made recently of the growing emphasis on mobile in relation to how we connect and communicate, how mobile will affect industries such as retail, not to mention how content is being […]


Video conferencing experts transition to new converged VoIP & data system Video conferencing equipment distributor Transition Systems Australia knows its business success rests on reliable, seamless connectivity and communications infrastructure. So regular outages of the company’s old ISDN phone lines and internet, sometimes lasting half a day or more, inevitably prompted a review of their […]


Australian Girls Choir hits high note with COMVERGENCE infrastructure Famous for their angelic voices featured in Qantas’ “I Still Call Australia Home” advertising campaign, the Australian Girls Choir wanted to improve the internal phone system at their Australian School of Performing Arts (ASPA) head office in Victoria. While the office was experiencing surging staff numbers […]

2012 in review

This year marked one of Comvergence’s busiest, but also our most successful, since we opened our doors in 2005. Here’s a snapshot of the main events that put a smile on our rotary dial this year: First Quarter The start of the year saw us consolidate multiple internal and customer-facing servers into a Comvergence Managed […]

Voice Upgrade

Comvergence completes major voice platform upgrade Comvergence has successfully completed the second phase of a major upgrade to our voice over Internet Protocol (VoIP) infrastructure, further enhancing the security, stability and overall user experience for our customers and their businesses. Phase two, completed in mid-November, builds on the major upgrade to our PortaOne platform carried […]

Servicing roadside assistance leader

Comvergence drives roadside assistance leader into cloud Comvergence has completed a major site relocation for wholesale roadside assistance market leader, Australian Motoring Services (AMS). AMS, wholly-owned by the Automobile Clubs of Australia, including the NRMA, RACV and RACQ), recently shifted offices in Melbourne and enlisted Comvergence to install a 40-user Hosted PBX with a 100Mbps […]