Cloud PBX - Converging Tomorrow Today

Your telephone system in the Cloud

A complete end-to-end approach to an IP phone system, allowing you to focus on your business while we focus on your communications. With capabilities that are simple to use and easily deployed, Comvergence takes the hassle out of managing your business phone system.

Key Benefits

LOWERS YOUR COSTS

There’s no need to purchase, install or maintain a physical PBX box at your business. We provide everything you need including phones, unlimited calls* and full-featured communications at a fixed low monthly fee. Have a problem with a phone? We’ll simply provide you a replacement which is ready to go.

FULLY MANAGED VOICE SOLUTION

We do everything for you so your system is always up to date. With responsive 24×7 remote support and a dedicated service delivery manager to support you through the installation and setup process, you are left to focus on your business.

LOCATION INDEPENDENT

Use your phone at work, home or even in an offshore office, all as part of your integrated Cloud PBX solution. Our powerful features deliver value by giving you the right balance of flexibility and control, so you can work smarter, collaborate easier and take care of business on the go.

*Unlimited Calls are to local, national, mobile and 1300 numbers. Comvergence Cloud PBX is not available for outbound call centres.

I highly reccomend this business. Comvergence has been serving my business with Telecommunications needs for over 10 years. The service has always been great and the team are helpful. Quality of phone/voip as well as data lines have been excellent too. Thank you – Roy Smith

Included Key Features

Centralised Directory
Makes it easy to keep all your internal and external contacts up to date and see names of callers.
Voicemail to Email
Receive voicemail messages to your email inbox and listen to them from anywhere.
Admin Portal
Easily manage your system with our user friendly online portal.
Call Parking
Allows calls to be ‘parked’ and retrieved from another phone.

Status Indicator
See the status of your colleagues at a glance.
Auto Attendant IVR
Acts as an automated receptionist that professionally greets and routes calls to the correct destination.
Click to Dial
Dial numbers by clicking on their link from any website or web-based CRM
Nationwide Warranty
If your phone breaks at any point during your contract, we’ll replace it for you.

You also get:

Call Transfer/Call Forward/ Do Not Disturb Funtionality
Night-switch function for afterhours
Direct phone number for every phone
Ring tone to differentiate between internal and external calls

Music on hold
Hunt Group
3-way call function

Enhance your phone system further

Call Recording
Record your calls for training or verification purposes
1300 Number
Provide your customers with a single answer point nationwide.
Run Multiple Businesses
Operate multiple businesses and always answer with the correct greeting.
Virtual Conference Room
A dedicated dial-in conference facility accessible from anywhere.
Directory Console
Allows frontline staff to see the status of all team members in your organisation.

Fax via Email
Send and receive faxes via email.
Unlimited Hunt Groups
Set complex routing for inbound calls to ring through to multiple hunt groups.
International Numbers
Get local phone numbers across 60+ countries worldwide.
Additional Phones
Easily add additional phones at any time. A cloud PBX solution that grows with your business.