Pioneers in the telecommunications industry for 20 years

Founded in 2005 by CEO Brian Michaels, Comvergence began as a wholesale VoIP provider and rapidly evolved into one of Australia’s few licensed telecommunications carriers.

At Comvergence, we understand the unique telecommunications challenges our customers face, and the balance of telecom services they seek.

Our expertise extends to voice telecommunications solutions including Cloud PBX and Microsoft Teams for corporate clients, supporting over 4,500 handsets and 25,000 registered Australian direct indial numbers

For two decades, we’ve stayed at the forefront of the telecommunications industry, providing reliable, secure and future-ready solutions tailored to business needs.

We’re built different

In the competitive telecommunications industry, working with a smaller provider puts your needs at the forefront.

Here’s why partnering with Comvergence is a smarter choice for your business telecommunications. 

Personalised Service

With 24/7 direct access to our technical team, we deliver unmatched support for seamless operations for your business telecommunications needs.

Superior pricing

Being local and laser focused on customer needs means we can offer competitive pricing without compromising on quality or service excellence.

Customisable Plans

We know that there is no such thing as a ‘one size fits all’ approach when it comes to telecommunications. From scalable solutions to bespoke services, we provide the flexibility that larger providers can’t. 

Community Connectivity

Our Melbourne-based team has over 100 years of combined experience. We’re a trusted partner in the telecommunications industry, ready to solve any problem that comes our way.

We’re more than a telecommunications provider - we’re a partner you can rely on

We specialise in designing flexible systems that support your business to grow as your needs and team change.

Our approach to Cloud PBX combines a range of devices to ensure your voice communication system is perfectly suited to your work environment, whether it’s on site, at home, or a combination of both.

With tight-knit teams based in Australia and around the world, Comvergence is well-placed to handle all of your telecommunication support requests and update requirements.

  • Rely on our Skilled Staff: Our team consists of experts with over 10 years’ experience, with many serving valued customers for over 15 years.
  • Liaise with Dedicated Account Managers: Enjoy a single point of contact for all your personalised support needs.
  • Interconnected, Global Support: Our local and international teams work together closely on all client matters. Since integrating our Manilla-based alongside our Melbourne-based engineers in 2005, we’ve developed a distinctly Comvergence shared expertise and attention to detail. All our engineers pride themselves on their close relationships with clients no matter where they are in the world.

Our proactive approach to security and data protection makes protecting your precious information our priority.

  • 24/7 Network Monitoring: Our team constantly checks, identifying any issues or potential breaches before they happen.
  • Rapid Response: We respond to most tickets within 15 minutes, and most calls are answered in under a minute.
  • Outage Alerts: We keep you across any outages, even on weekends.

Comvergence is a mature provider staffed with voice, internet and security experts required to comprehensively address customer requests and future-proof their telecommunications.

  • Complete Ticketing System: We record every service interaction, ensuring every customer has a full history for seamless issue resolution.
  • Expert Engineering: Our senior engineers focus on optimising your entire infrastructure, from voice and handsets through to internet and security measures.

Benefits of working with Comvergence

Streamlined Service

As an independent provider, we order, design, confire and implement telecommunications services that are ready to go from day one.

Enhanced Interconnectivity

We manage your entire telecommunications network and operations from end-to-end, seamlessly integrating your internet, phone, and data protection systems for maximum flexibility and connectivity.

Transparent Billing

With Comvergence, there are no hidden fees or surprises – just one easy-to-manage invoice you can trust.

General Enquiries