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Category: <span>Case Studies</span>

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For most businesses today, reliable internet is no longer a ‘nice to have’- it’s a necessity. Your team accesses cloud applications, sends email and collaborates online, your security cameras are connected online, and increasingly. Increasingly, your phone system and voice

For many organisations, communications infrastructure has evolved organically rather than strategically. Internet services were procured when bandwidth was needed. Mobile fleets expanded as teams grew. Cloud voice platforms were introduced to support hybrid work. Security controls, SD-WAN, firewalls and collaboration

Changing your customer service phone system can feel like one of those jobs that is easy to put off. After all, if it ain’t broke, why fix it? The problem is that business phone systems don’t operate in isolation. Your

For most businesses, the internet is no longer something that sits quietly in the background. It’s the very lifeline behind your phones, cloud applications, payments, customer enquiries, video calls, security systems and just about everything else that keeps your business

For something most of us never see, data centres are becoming surprisingly difficult to ignore. They are the warehouses behind the digital economy: vast buildings filled with servers, networking equipment and storage systems that keep our cloud applications, websites, phone

Client: Spark Speech Pathology Service type: Internet and Phone Solution Deliverables: Business Phone System and updated Internet network and infrastructure Managing a cloud-based phone system and online communications in a changing allied health landscape When Bev Sher and business partner

If your business phone system has become one of those things that works (most of the time), it might be time for an upgrade. For many Australian businesses, the phone system is still the first point of contact with customers.

There was a time when business telecom was a bit of a puzzle. You might have had one provider for the internet, another reseller for your phone systems. Your firewall and larger security networks came from a third party provider,

It’s a phrase we hear from time-to-time in our conversations with clients: “The internet is terrible today!” Before we sink into dramatics (i.e. unplugging the router and threatening to hotspot off our phones for all time), it’s worth asking a

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