Aljon is a Technical Support Engineer with over 10 years of experience in IT and telecommunications, plus 4 years in BPO supporting internet and cable services.
Since joining Comvergence in 2015, he has specialised in troubleshooting network and VoIP issues, improving response times, and ensuring seamless client onboarding. Passionate about mentoring and continuous learning, he enjoys tackling diverse challenges, sharing knowledge with colleagues, and helping customers succeed through reliable connectivity solutions.
Outside of work, Aljon values time with his family, staying active through sports and outdoor activities, and unwinding with movies, gaming, and encountering new experiences.