An on-premise telephone system that grows with your business

Your business needs scalability, control, and customisation from a phone system loaded with advanced communication features, yet still affordable. Our on-premise PBX solution powered by Switchvox is the answer. We deploy and manage a dedicated appliance for you which is equipped with the benefits and features to increase productivity in your business.

As your business needs change, the solution allows you to seamlessly move to a larger system. Rest easy knowing changes to your VoIP system will be hassle-free with minimal associated costs and network changes.

Your own dedicated appliance

A powerful VoIP phone system to meet all the needs of your business in a single server. As your business grows, you can seamlessly move to a larger system without having to purchase new software licenses. Comvergence will recommend the right sized solution for you

Switchvox Appliances

Key Benefits

REAL TIME REPORTING

Delivers professional reporting data on every call in and out of the phone system. Available as easily deliverable web-browser based charts, tables, and logs, or as exportable data files. Gain tremendous value and make the right decisions when presented with actionable data.

CALL CENTRE

Improves customer satisfaction to clients, end-users, and administrators alike. By automating call flow and optimising your staff efficiency, all without expensive add-ons or fees, you can focus on what you do best – providing clients with the best products and services possible.

FULLY MANAGED

Choose a dedicated on-site appliance which we will setup and manage for you. Your system is always up to date, proactively monitored and backed by our responsive 24×7 support.

The Comvergence VoIP system we implemented gives us complete visibility of our call volumes and flows. It allows us to direct calls to the right people to ensure great customer service at all times. As a Director, I can get as much data as I want which facilitates better decision making. – David Witchell

Included Key Features

  • Switchboard

    Switchboard is a web-based user productivity tool to give every user a bird’s-eye view into the phone system.

  • Centralised Directory

    Makes it easy to keep all your internal and external contacts up to date and see names of callers.

  • Voicemail to Email

    Receive voice mail messages to your email inbox and listen to them from anywhere.

  • Client Portal

    Easily manage your system with our user friendly online portal.

  • Status Indicator

    See the status of your colleagues at a glance.

  • Auto Attendant IVR

    Acts as an automated receptionist that professionally greets and routes calls to the correct destination.

  • Click to Dial

    Dial numbers by clicking on their link from any website or web-based CRM

  • Call Parking

    Allows calls to be ‘parked’ and retrieved from another phone.

Switchvox Software

You also get:

  • Call Transfer/Call Forward/ Do Not Disturb Funtionality
  • Night-switch function for afterhours
  • Direct phone number for every phone
  • Ring tone to differentiate between internal and external calls
  • Music on hold
  • Hunt Group
  • 3-way call function

Phones designed for Switchvox

Digium phones for Switchvox offer the tightest integration possible with our on-premise phone system. Save time and resources provisioning with a simple plug-and-play installation.

Switchvox can also be configured to work with our Yealink VoIP phones and still take advantage of every benefit Switchvox has to offer. We can help to select the right phones for your business.

Digium D62 Entry Level Phone

Feature rich with a 4.3 inch colour display and 2 line keys.

Digium D65 Standard Business Phone

Feature rich with a 4.3 inch colour display, 6 line keys with 20 pages of up to 5 rapid dial/busy lamp field (BLF) keys each.

Digium D80 Executive Level Phone

Large 7-inch HD display with multi-point touch and touch-optimised applications for call logs, visual voicemail, favourites and contacts.

Enhance your phone system further

  • Call Recording

    Record your calls for training or verification purposes

  • 1300 Number

    Provide your customers with a single answer point nationwide.

  • Run Multiple Businesses

    Operate multiple businesses and always answer with the correct greeting.

  • Virtual Conference Room

    A dedicated dial-in conference facility accessible from anywhere.

  • Directory Console

    Allows frontline staff to see the status of all team members in your organisation.

  • Fax via Email

    Send and receive faxes via email.

  • Unlimited Hunt Groups

    Set complex routing for inbound calls to ring through to multiple hunt groups.

  • International Numbers

    Get local phone numbers across 60+ countries worldwide.

  • Additional Phones

    Easily add additional phones at any time. A cloud PBX solution that grows with your business.

Digium Phone Family

Have an existing legacy on-site telephone system?

Extend the life of your existing on-premise telephone system by installing a VoIP gateway. Find out more by clicking on the button below.

Learn More

Want a tailored voice solution for your business?

Call us today on 1300 550 125 or complete the enquiry form below and we’ll get back to you.

Complete the form below and we’ll get back to you

VoIP Phone