Video conferencing experts transition to new converged VoIP & data system
Comvergence has recently delivered a unified communications system to video conferencing equipment distributor Transition Systems Australia.
Regular outages of the company’s old ISDN phone lines and internet, sometimes lasting half a day or more, prompted Transition to review their existing telco systems provider.
As well as needing reliable, stable phone, email and internet services, Transition also needed a stable communication platform for regularly using and testing their video conferencing equipment.
“Being a technology communications company, communications are obviously vital. We needed to have a reliable network for product demonstration purposes plus we use video conferencing ourselves between our Melbourne and Sydney sites,” said Transition’s National Services Manager Joe Bader.
Comvergence devised an integrated solution that included porting Transition’s existing numbers from ISDN to a managed VoIP network, plus 10Mbps back-up, with future plans to move all remaining phone lines over to VoIP.